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Keeping you up to date with local government news and jobs since 1855

What do our readers think?

"In print and online, LGC combines substantial news coverage with excellent analysis and informed comment from the leading voices in the local government sector."

Graham Burgess
Chief executive,

Blackburn with Darwen Borough Council

NEW SUBSCRIBERS

1. Why take out a subscription to Local Government Chronicle?

Local Government Chronicle is the leading weekly magazine for every level of local government management helping you keep one step ahead.

Keeping up with government policy and its impact on local government is crucial in these challenging times. LGC is packed with news and analysis to help you work more effectively. Not only are all the key issues of the week covered, but helpful examples of best practice are given as well. From finance to housing, regeneration to the environment, education to social services and jobs to careers, LGC is an essential source of information.

2. How much is a subscription?

The latest price offers can be found on our subscription order form. Any discount displayed is the saving off the cover price. Please note that if subscribing from outside the UK and you choose to pay by credit card, your payment will be processed in UK £ Sterling at a recent rate of exchange - which may therefore be different to the £ Sterling published price.

3. What's included in the subscription price?

The subscription price includes delivery to your office or home address (plus taxes where applicable).

4. How secure are my credit card details if I place my order online?

All the information you provide is encrypted (scrambled) using the industry standard SSL (Secure Socket Layer) technology so that when you submit your order from the online form to our computer, nothing can be read as it travels down the secure line. Your details are then applied to our subscription system, which resides in a completely separate, unlinked area away from our internet pages.

5. Can I pay by invoice?

Yes, we can arrange for you to be sent an invoice. Please contact print subscription customer services.

6. Can I order a subscription for delivery to an address outside the UK?

Yes.  But as the magazine is despatched from the UK, the subscription price is higher to cover the additional delivery costs.  Please contact print subscription customer services for our latest overseas prices.

7. Can I pay in a currency other than pound sterling?

We accept cheque payments in most currencies.  If paying by credit card, your payment will be processed in UK £ Sterling at a recent rate of exchange - which may therefore be different to the £ Sterling published price.  Please contact the print subscription customer services for other payment queries.

8. Can I order more than one subscription?

Yes, but if ordering online, you must complete a separate order for each magazine subscription you require.  Alternatively please place your order via phone, email, fax or post. Details can be found at the bottom of this page.

9. Are discounts available for bulk subscriptions?

Yes, we do offer discounts for organisations who order multiple copies.  Please contact print subscription customer services for more details.

10. How do you acknowledge receipt of my order?

If you place your order online, an email acknowledgement will be sent to you almost immediately after you submit your order.  This will confirm the details of the address to which the issues will be sent, your 10 digit subscriber number together with details of when your subscription will start and end.  Should you not receive your acknowledgement within 24 hours, please contact print subscription customer services.

If you place your order over the phone, via fax, email or post, a written acknowledgement will be sent to you within a few days of receipt of your order.  This will include details of your 10 digit subscriber number, when your subscription will start and end, and the address or addresses to which the issues will be sent.  Should you not receive your acknowledgement within 10 days, please contact our print subscription customer services.

11. When will my first issue arrive?

Your order acknowledgement will confirm details of the first issue you will be sent. This is normally within 14 days of placing your order.

12. What do you do with my personal information?

We use the personal information you provide such as your name, address, email address and credit card details to process your subscription order.  We may also ask you about your profile and interest areas, and whether you are interested in receiving details of other services provided by Emap (the publisher of Local Government Chronicle) and/or those of third parties which may be of interest to you. For information about Emap's privacy policy please click here.

13. If I'm giving a gift subscription, do you send anything to the recipient?

Yes.  If you place your order online you can choose if you'd like us to send an electronic gift card to your friend/colleague - this can be sent immediately or on a date of your choice.   If you place your order over the phone, via fax, email or post, details of which can be found at the bototm of this page, we will send you a card and envelope in your order acknowledgement letter so you can write a personal message and send it on to the recipient.

EXISTING SUBSCRIBERS

1. How do I renew my subscription?

You can renew online by logging in here. You will need to have your 10 digit subscriber number to access your account - this is used to identify both you and your subscription.

Alternatively we will send you a subscription renewal notification before the end of your subscription either via email or mail - or you may receive a telephone call. Simply complete the form and send us the appropriate payment. Or you can renew directly via phone, email, fax or post.

2. When does my current subscription expire?

You can check your subscription details online by logging in here. You will need to have your 10 digit subscriber number to access your account - this is used to identify both you and your subscription. Alternatively please contact print subscription customer services.

3. How do I change my address?

You can change your address online by logging in here. You will need to have your 10 digit subscriber number to access your account - this is used to identify both you and your subscription. Alternatively please contact us via phone, email, fax or post.

4. What if an issue doesn't arrive?

Simply contact the print subscription customer services team and they will check we have your correct address details and arrange for a replacement copy to be sent to you.

5. What if my magazine arrives damaged?

Simply contact our print subscription customer services team and they will arrange for a replacement copy to be sent to you.

6. What is my subscriber number?

Your subscriber number is a 10 digit number that is used to identify both you and your subscription. It can be found on any email or written correspondence that we have sent you or on the wrapper/label on your subscription copy. If you cannot find it, please contact print subscription customer services.

7. Can I cancel my subscription?

You may cancel a new subscription within 30 days of purchase provided you give us notice in writing and we will refund the value of all remaining weeks left in your subscription.  Please either email LGC@subscription.co.uk or write to Local Government Chronicle, Subscription Department, Tower House, Sovereign Park, Market Harborough, Leicestershire, LE16 9EF, UK.

Upon subscription renewal or where a minimum term of 12 months is advertised, cancellations are not permitted and we will not issue a refund.

8. How do I order a back issue?

For prices and availability, please contact print subscription customer services.

9. How do I contact the print subscription customer services?

Phone: Call the subscription hotline on 0844 848 8859 or +44 (0)1858 438804 if calling from outside the UK. Lines are open Monday to Friday (8.00am - 9.30pm) and Saturday (8.00am to 4pm) GMT.

Email: LGC@subscription.co.uk

Fax: 01858 461739 44 (0) 1858 461739 from overseas

Post: Write to Local Government Chronicle, Subscription Department, Tower House, Sovereign Park, Market Harborough, Leicestershire, LE16 9EF, UK

 

See a sample copy
of the new-look LGC here.

See our sample issue for all the latest local government news and jobs

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